Research/Human–AI Interaction, Entrepreneurship & Innovation
Human–AI InteractionEntrepreneurship & Innovation

Managers as Gatekeepers in the Age of AI

Cassandra Merritt, Jacob Dominski, Christopher Hoy, Yong Suk Lee

2025

Investigating how managers decide between deploying AI systems and hiring human workers, including the role of organizational incentives, risk perception, and task characteristics.

This project investigates the decision-making processes managers use when choosing between AI systems and human workers, examining the role of organizational incentives, risk perception, and task characteristics in shaping deployment decisions.